At Voy Loop, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and purchase our outdoor and travel products.
Information We Collect
We may collect the following information when you interact with us:
- Personal details such as your name, email address, phone number, and shipping address when placing an order.
- Transaction details for order processing (note: we only offer Cash on Delivery (COD), and no online payment information is collected).
- Information you provide when contacting us for inquiries or support.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support and respond to your inquiries.
- Send you updates about our products, promotions, or services (only if you choose to receive them).
- Improve our website, services, and customer experience.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with trusted service providers (such as shipping and delivery partners) to complete your order.
Cookies & Tracking
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer not to allow them.
Your Choices & Opt-Out
You have the right to:
- Opt out of receiving promotional emails by contacting us at [email protected].
- Request access, update, or deletion of your personal information by emailing us at the same address.
Data Security
We take reasonable steps to safeguard your personal information against loss, theft, or unauthorized use.
Cash on Delivery (COD)
Voy Loop currently operates only on a Cash on Delivery basis. This means no online payment information is collected or stored.
Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
📧 [email protected]